Buying the ticket
When you buy your ticket, you must advice them if you require assistance, maybe all the way to the plane. It is thus the airline in question that is responsible in connection with your journey.

Electric wheelchairs
If you are an electric wheelchair user, it is important when making the flight reservations that you make sure the airline can carry an electric wheelchair. You must leave your own electric wheelchair when checking in at least four hours before departure; it will then be sent as freight. You can borrow a wheelchair at the check-in desk. Some airlines use electric cars to assist mobility impaired people to the aircraft.

Folding wheelchairs
If you have a folding wheelchair, you will usually be able to use it all the way to the departure gate. After this, it will be stored as luggage and the transportation is free of charge. The airline is responsible for assistance boarding the aircraft.

Personal attendant arrangement
A friend or family member may escort you to the gate. This requires that your attendant has a special attendance pass which is often issued at the information desk. The attendant must inquire for a pass in person and bring a picture ID. In connection with journeys outside the Schengen area, the attendant must bring a valid passport in order to escort you through the departure area.

Airport facilities
Danish airports are designed so that it is possible for wheelchair users to enter and exit without assistance. There is a lift to all levels and disabled toilets are provided. However, if you need help, you should contact the airport information.

Busses, Copenhagen
The busses in Copenhagen are designed so that special consideration is given to mobility impaired travellers. As a result, most busses have stepless entrances for walking-impaired customers, and the middle door is also stepless.

In almost all busses you, as a wheelchair user, can enter the middle door which has a folding ramp. To the right of the middle entrance, there is a button which you can press to ask for the door to be opened. Your wheelchair must be attached when the bus moves; therefore you must use the safety belts provided for this purpose. The driver cannot help you enter and exit the bus.

Blind people can always bring their guide dog free of charge on the bus. Blind and visually impaired people can ask the driver to announce the name of the bus stop where they want to get off over the bus’s speaker system.

Busses, Aarhus
Aarhus’s public transport provider “Århus Sporveje” has a fleet consisting of 15 busses with ramps for wheelchairs, 20 low-entrance busses, 17 busses with lowered rear platform and 200 high-floor busses.

Busses, Odense
The normal city busses in Odense are not designed for wheelchair users, but at least once an hour a “Service bus”, provided with wheelchair belts, ramp, and a driver who is more than happy to help, arrives.

Busses, Aalborg
City busses in Aalborg are either low-floor busses or low-entrance busses. There is room for one wheelchair when conditions allow, i.e. if the space is not already occupied by a pram. You or your attendant must secure the fastening of the wheelchair with the fitted belt. A wheelchair ramp is provided at the door.

Busses, regional
More and more regional traffic companies introduce low-floor busses on the distances they cover, and here you can enter the bus with your wheelchair by a ramp. You can check with the bus company whether they use low-floor busses:

West Sealand: +45 57 87 27 27
South Sealand, Lolland-Falster and Møn: +45 70 20 02 25
Bornholm: +45 56 95 21 21
Funen: +45 65 11 22 22
South Jutland: +45 74 63 26 00
South West Jutland: +45 79 88 69 04
South East Jutland: +45 79 43 61 00
Greater Aarhus and surroundings: +45 89 44 69 01
Middle Jutland: +45 87 27 18 18
North Jutland: +45 98 10 15 55
Greater Copenhagen, North Sealand: +45 36 13 14 15

Trains covering all of Denmark
From 6 to 24, people with disabilities can get help to enter and exit the platform and to board and alight the train. You must make bookings for the necessary assistance at least two days before your journey. You can book assistance from 8 am to 3 pm. Phone or e-mail DSB-Handicap-Service on +45 70 13 14 19 or at handicap@dsb.dk. 

If you use a walker, rollator, or folding wheelchair, you can bring your aid as hand luggage. However, wheelchairs measuring more than 1.25 m require a lift on the platform in order to get on the train. Blind people can always bring their guide dogs free of charge on the train; however, out of consideration for people with allergies, you must respect the animal free zones on the trains. The wheelchair seats are located in ‘flex areas’ near the adapted toilets on the trains. On trains with low-floor carriages (Øresund-trains), you can easily board with you wheelchair either by yourself or with the help of an attendant or the train staff, or there might be a built-in lift (the new two floor trains) which is operated by the train staff. The red regional trains have slides which you can use to small manual wheelchairs, however, not to electric wheelchairs. In all other cases, lifts operated by the train personnel are used.

Local trains in Copenhagen (S-trains)
You cannot order assistance for boarding the S-trains. If you want to travel with S-trains, you must place your wheelchair on the platform facing the front coach so you can signal the driver that you require help for boarding - and alighting if you tell them where you want to get off.

Local trains in Copenhagen (the Metro)
The Metro is designed to be accessible to all. The guiding philosophy is that mobility- as well as visually impaired people should be able to use the Metro with as little assistance as possible. On the station, there are e.g. wheelchair bays on forecourts, lifts from street level to platform, ticket dispensers (In a maximum height of 1200 mm), platform doors at tunnel stations and uniform floor surfacing with “guideways”. On the trains, there are entrances without steps and flex areas, increasing tone and light signal before the doors close, anti-trapping device on door edges, no “chair legs”, so there is space for guide dogs (but also dog free sections), and names of the stations are announced both over the loud speaker system and on information displays.

Disabled badge
You must bring the disabled badge you have received from home, if you e.g. want to rent a car in Denmark. This scheme has been agreed upon reciprocally among handicap organisations in the different countries.

Parking
Places especially reserved for cars with disabled drivers have been made in central places in the Danish cities and in the vicinity of activities that are often used by disabled people. These parking spots are marked with a sign showing the letter P and the disabled person symbol.

Please notice that in principle, all spots showing the disabled person symbol can be used by all disabled drivers. However, since parking spots in residential areas and nearby work places are made because a disabled person has proved a need for this spot, you should show respect for this.